Sometimes they need some special attention to make them look and feel better. Our Plush Clinic is a hospital for toys, offering repairs, restoration, and even clonings of your beloved friend. We take toys in any condition and make them the best they can be.
We’re here to make your soft toy as good as the day it was made. Send us a photo of the toy you want to repair, we’ll reply with a quote.
WHAT KINDS OF REPAIRS DO YOU DO?
We repair and restore all types of textile dolls and soft toys, new and vintage, plus antique Teddy Bears. Common repairs cover surface cleaning, complete or top-up stuffing, joint replacement, seam repairs, eyes and nose replacement, and full re-covering.
Please note we don’t repair electrical and mechanical toys.
HOW DO I ORDER THE TOY RESTORATION?
If you need a toy restoration/repair, please use our contact form and provide us with as much information as you can, including photos of the toy.
We would also like to know more details about the patient such as size, age, life story, and the reason for repair. It is also useful to receive photos of any major damage, holes, etc.
We’ll contact you as soon as possible to ensure complete clarity of your requirements, before providing estimated costs and repair time scales.
HOW LONG DOES IT TAKE TO REPAIR A TOY?
Usually, it takes around 10-14 days, but sometimes we need more time when the toy has had major damage, or when we need to order special materials.
HOW MUCH DOES THE TOY RESTORATION COST?
It will depend on the toy's condition, please complete the contact form providing us with as much information about the patient and their condition as possible. Photos will assist us in providing an accurate estimate.
WHAT ARE THE PAYMENTS TERMS FOR TOY RESTORATION/REPAIR?
A 50% non-refundable deposit is required to start the restoration work, with the remaining 50% due on completion.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
All our invoicing and payments are through PayPal, so all their many banking services are accepted. A direct bank transfer is also acceptable.
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